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The ReDirect
Guide is a new breed of media company - one that is dedicated solely to creating
innovative and effective media that encourages green living and sustainable
communities; one that focuses on the end result of its messages instead of simply
contributing to the chatter of commercialism; one that holds itself to the market
rigors of a for-profit corporation while operating with a mission and ethics
expected of a non-profit organization; and one whose actions are driven by three
bottom lines - planet, people, profit.
Our products
and services are designed to promote businesses that incorporate environmental
and social responsibility, to strengthen community, to provide educational resources,
and perhaps most importantly, to make it easy for consumers to find healthy
and sustainable products and services in their area. As our name implies, we
redirect consumer support to sustainable companies by providing
an easy to use guide to green businesses and local resources.
We understand
that in our society, every dollar we spend represents a choice, and those choices
cumulatively determine what appears in the marketplace. Corporations producing
goods will respond to increased demand for sustainable products, and likewise,
will respond to declining demand for products that harm our environment, workers,
or communities. We believe that by redirecting buyers to businesses offering
earth friendly, socially responsible, and health oriented goods and services,
we are helping to guide the way to a vibrant, healthy and sustainable future.
Currently,
we are proud to serve communities with our offices in three regions: the Portland
and Vancouver metro area of Oregon and Washington, the Greater Salt Lake City
and Park City region of Utah, and the Northern Front Range region of Colorado
including Denver, Boulder, Fort Collins, and the surrounding communities.
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Products
& Services
The ReDirect
Guides: We are best known as the publishers of
the ReDirect Guides - a green business directory and resource guide for each
of the three regions we serve. These annual directories of healthy and sustainable
businesses are chock full of substantially better options for everyday purchases,
presented alongside regionally appropriate educational articles and community
resources. Each business, organization, and resource is screened and qualified
by our staff to ensure that we are promoting environmentally and socially responsible
products and services.
The ReDirect Guide is always
free to the community, and we distribute the copies widely, actively, and throughout
the entire year. In each copy, readers can find categorically organized green
business listings and ads, concise and informative educational articles, community
resources such as maps and events listings, our catalog-like Green Marketplace
section, our Eco-Travel and Daytrips section, and other features designed to
make living green fun, easy, and rewarding.
www.ReDirectGuide.com:
Our website complements our printed directories, and we continuously update
this site with new listings, events, and information. As with the printed ReDirect
Guides, the website has regionally appropriate information for each community
we serve. ReDirectGuide.com continues to evolve with new features intended to
benefit our communities, so please visit often.
ReDirect Guide Visa:
The planet's first credit card that offsets carbon emissions with every purchase
and offers discounts and special offers from green businesses. This revolutionary
card not only reminds you to buy healthy and sustainable products and services,
it also rewards you and helps reduce your carbon footprint to help address global
climate change. Learn more about this card, our partners, carbon offsets, and
discounts by reviewing the ReDirect
Guide Visa information.
Sustainable Event
Production: For the past seven years, we have also been producing expos,
fairs, festivals, business-to-business networking socials, and other events.
These innovative and interactive events have provided yet another forum for
conscientious people to discover environmentally friendly, socially responsible,
and healthy products and services. Our event production history prominently
includes:
Creative Services:
We combine our extensive experience in graphic design, publishing, communications,
marketing, event management and community outreach to help our sustainable business
clients communicate clearly and effectively about the ecological, social, and
health advantages of their companies.
Consulting, Speaking
Engagements and Special Projects: The ReDirect Guide team has earned
a unique set of knowledge and skills through our deep involvement with a broad
spectrum of sustainable businesses, initiatives, and policies. From our vantage,
we see what works, where market opportunities exist, and what is on the horizon
for sustainability.
We tailor our services to
meet the needs of private and public entities, and we have strong alliances
with third party professionals for quick assembly of a specialized project team.
Our capabilities and project history include sustainability consulting and research,
custom publishing and print management, distribution strategy development, event
production assistance, board and committee involvement, and speaking engagements.
We welcome inquiries on how we can assist your organization or cause.
In Development: At
the ReDirect Guide, we dedicate our creativity, passion, resources and talents
into continuously improving our existing products and services, as well as inventing
new offerings that will help us achieve our mission. We encourage you to sign
up on our mailing list so that we can
keep you informed of our events and other significant updates.
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Our
Philosophy
While we don't advocate
rampant consumerism, we do acknowledge that we all have needs and desires that
will drive consumption and that we live with a marketplace full of choices,
mixed messages, and confusing certifications and claims. We know that consumers
have a direct and massive influence on how products are made and services are
offered. We also believe that as members of the global community we have the
opportunity to shape the world in which we live.
Our work at the ReDirect
Guide is intended to provide pragmatic and easy to use tools to help everyday
people make green choices in their everyday purchases. We believe that by finding,
qualifying, and presenting green businesses in easy to use formats, we are helping
individuals contribute to a better world with every dollar they spend.
We are fond of saying "Living
green and spending with intention is easy with the ReDirect Guide."
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Our
Mission & Values Statement
Our mission at the ReDirect
Guide is to foster the growth of the sustainable business community, facilitate
green lifestyles, and empower consumers to leverage their everyday purchasing
decisions into powerful and measurable support for social responsibility, environmental
stewardship, and healthy communities.
We adhere to the following
principle values, listed without regard to priority:
- We value, adhere to,
and promote the concept of three bottom lines in business decisions - earth,
economy, and equity.
- We deeply value our employees,
customers, readers, and communities and pledge to forge positive, respectful,
lasting and mutually beneficial relationships.
- We value healthy individuals
and communities, knowing that good health, peace, and opportunity afford focus
on protecting the Earth and its inhabitants.
- We acknowledge the intrinsic
value of all species and the habitats upon which they are dependent and interconnected.
- We value education and
initiatives focused on healthy and sustainable communities and their interdependent
relationship to our global environment.
- We value the honest and
diligent assessment of our own ecological and social footprint and commit
to exploring ways to lessen our negative impacts.
- We value and pledge to
contribute to the creation of new companies, jobs, and careers in the sustainable
business community.
- We value local community
and regional economy, while embracing the benefits of responsible national
and international exchange of ideas and commerce.
- We promote the concept
of moving beyond sustainability into a paradigm where human activity results
in a net positive impact to the Earth and its inhabitants through environmental
restoration, peace, social equity, and proactive planning.
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Who
Qualifies to be in the ReDirect Guide?
The decision of who can
"qualify" to be listed in the ReDirect Guide is not always an easy one to make.
With our mission in mind, we meet with and evaluate every
potential advertiser in a preliminary interview to determine whether or not
that organization offers our readers "a substantially better choice" than business-as-usual.
That way you can be confident that the businesses and organizations presented
in the ReDirect Guide are truly offering green products and services. Most commonly,
we work with businesses or organizations that offer goods and services that
are environmentally friendly, socially responsible, or health-oriented.
A great example of a business
that meets all three criteria is a bicycle shop, which offers affordable, alternative
transportation that encourages exercise and fitness. Other advertisers, given
the nature of their business, however, cannot be evaluated according to this
"substantially better choice" rule. In these cases, we must make a judgment
based upon each individual organization, and we do so with the integrity of
the overall Guide in mind. We are often asked if we refuse advertising dollars
by turning companies away - the answer is a resounding "yes." However, when
a company fails to qualify, we try to offer recommendations on how they may
implement sustainable practices, so that we may reevaluate them for future inclusion.
In summary, we have a balancing
act to perform - on one hand, we must provide our readers with enough businesses
and categories to make the ReDirect Guide a useful tool. On the other, we must
be diligent to avoid "diluting" our directory with organizations that do not
contribute to a more healthful and sustainable economy. We will continue to
work carefully to avoid upsetting this balance and encourage your feedback to
help us stay on course.
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Guiding
by Example: Our Words in Action
At the ReDirect Guide we
take sustainable practices, our mission, and our values seriously in every aspect
of our operations. We diligently consider how our actions and decisions will
impact the earth, economy, and equity bottom lines. The following is a list
of some of our policies and actions that demonstrate our commitment to guiding
by example:
- Equal Access and
Apolitical Nature: Copies of the ReDirect Guides are always free and
distributed widely throughout the Portland and Vancouver; Salt Lake and Park
City; Denver, Boulder and Fort Collins regional areas. The content is also
freely accessible on our website and we offer free entry into our community
events. We strive to maintain political neutrality in our work. We believe
that everyone should have access to information and education about healthy
and sustainable living, and work diligently to provide that access. Sustainability
will never be successful if limited to a small group of individuals - it must
be embraced by the majority.
- Paper Selection
and Printing: We print the ReDirect Guides on 100% recycled, process
chlorine free (PCF) paper, sourced from paper companies that purchase renewable
energy credits or operate using renewable energy resources. When possible,
we select paper mills that are also as close as possible to the printing facility
to minimize transport related embodied energy. We specify the use of vegetable
based inks, avoid unnecessary varnishing treatments, and reuse shipping boxes
and pallets.
- Sustainable Pricing
Structure: Our company was founded with a basic tenet that effective
advertising should be accessible to all businesses who are contributing to
healthy and sustainable communities. We believe in having rates set to serve
the full spectrum of businesses - from individual proprietors and startups
to international corporations. We achieve this goal by offering easily affordable
rates, interest free payment plans, as well as substantial discounts and scholarship
opportunities for nonprofit organizations. In return, we deliver multifaceted,
highly visible advertising.
- Distribution and
Transit: We distribute the ReDirect Guide using bicycles, an electric
scooter, bio-diesel, natural gas (CNG), and fuel-efficient vehicles to as
great an extent as possible. We plan delivery routes that will maximize fuel
efficiency and multipurpose our trips. We incorporate awareness of clean air
action alerts and high traffic times into our transit decisions. When travel
is required, we purchase carbon offset credits for flights taken, choose green
hotels or lodging options, and seek out other ways to mitigate the impacts
associated. The racks we build to display the Guide are made from wheat board,
low-VOC finishes, and are designed for minimal waste in production and maximum
lifespan.
- Employee Relationships:
We offer living wages, healthcare benefits, profit sharing, flexibility, and
a supportive, nondiscriminatory and open environment to our employees. We
believe our workplaces should fuel employees' passions for a better world
and encourage each individual to thrive, learn, participate, grow and share.
- Offices:
Our office locations are chosen to minimize overall commuting and we often
work in virtual office environments. The offices are equipped with a variety
of healthy and non-toxic amenities and improvements such as zero-VOC paints
and desks made from reclaimed materials and wheatboard. We purchase green
power and we diligently minimize energy usage by using natural temperature
regulation, CFL light bulbs, low energy consumption electronics, and, of course,
simple conservation techniques.
- Purchasing Policies:
We purchase office supplies, building materials, fuel, energy, and other goods
and services from our clients whenever possible. Our preferences are focused
further on reclaimed, recycled, or sustainably sourced content, right-sizing,
end-of-life options, embodied energy, and durability. To reduce the use of
paper in our office, we use electronic systems whenever possible, and use
both sides of sheets.
- Community Involvement:
We produce green living expos, fairs, festivals and other events throughout
the year that emphasize education, community building, and promotion of sustainable
business. We donate 100% of the door proceeds from these events to local non
profit partners to further strengthen the communities we serve. Additionally,
we sponsor, promote, and participate in others' events throughout the year
that provide education about sustainable and healthy living or provide us
a means to promote the socially responsible and eco friendly business community.
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Our
History
In 1999, Michael Johnson
- the Founder of the ReDirect Guide - made the difficult decision to abandon
a business plan he had been working on for several years for a green building
materials store in Portland, Oregon. Having developed a passion for green building
and environmental protection in his education and previous career, the store
was to be a culmination of his dreams and experiences. The Achilles Heel for
that plan - the reason he felt he had to abandon it - was rooted in advertising.
Simply put, traditional media were all price prohibitive and no media existed
to connect conscientious consumers to local, healthy and sustainable companies.
Recognizing the advertising
problem as a market opportunity led to the creation of the ReDirect Guide. The
first edition included a green business directory along with articles and community
resources; and was released in Portland on Earth Day in 2001. Encouraged by
the community's tremendously positive response, we continued to build and improve
our products and services to best meet the outreach needs of many different
types of businesses. In 2004 and 2006, respectively, we accepted invitations
from community members and organizations in Utah and Colorado to create local
ReDirect Guides in those regions. We now have offices and local staff in each
of those regions, and continue our work to make the most effective community
resources possible.
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The
ReDirect Guide Team
ReDirect Guide's
team is comprised of a diverse group of passionate change agents who were selected
for their talents, dedication to various social and environmental causes and
to the advancement of the green business community, and their desire to apply
their skills in a manner that benefits the communities we serve and our planet
as a whole.
If you are
interested in joining our team and making a difference with your daily efforts,
please visit our open positions / green career opportunities
page.
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Michael Johnson: Founder, Publisher, Wolf Advocate
Michael is a life-long
advocate for wildlife and environmental protection, an avid enthusiast
of outdoor recreation, and a driven entrepreneur fueled by passion for
a better world.
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In his rare free
time, he enjoys telemark skiing, hiking, running, cycling, climbing, and
other wilderness activities. He is an ardent supporter of wolves,
partially because he believes that human attitudes toward large predators
act as a barometer, indicating our progress towards a respectful, sustainable
relationship with the natural world.
Michael earned his
degree in Environmental Policy Analysis and Planning from U.C. Davis,
and has extensive experience in business development; project, staff,
and retail management; and sales and marketing. In 1996, his personal
interests began to shift in a new direction: green building and sustainable
living. Eventually, this led to his departure from the environmental services
industry to follow his entrepreneurial spirit, and to the creation of
the ReDirect Guide. Michael now devotes a great amount of his time, attention,
and business acumen to developing new products and services in his unyielding
desire to create green jobs, help sustainability flourish in business
and communities, and restore balance to the Earth.
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Robin Wang: Publisher, Efficiency Guru, Dad
A native New Yorker
and 15 year veteran of the hi-tech industry, Robin, together with his
family, packed up all their belongings (including their kids!) and moved
out to Portland to embark on a new adventure.
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Gone were the days
of PowerPoint presentations and concrete canyons. Instead, they sought
out a better qualify of life and a lifestyle that was much more in tune
with nature to raise their family. Robin also sought out a new career
- one that really means something and helps preserve nature's bounties
for his children and future generations.
In his spare time,
Robin plays dad to 3 young kids, enjoys doing most anything outdoors,
loves to cook, and tends to his constantly growing list of home repair
projects.
Robin has degrees
from Carnegie Mellon University and Columbia University, attended an executive
education program at the University of Virginia (Darden School of Business),
and taught at New York University. He has had extensive R&D, sales, marketing
and business development and management experience in organizations ranging
from start-ups to a Fortune 50 companies.
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Sarah Wells: Associate Publisher, Hipster Cowgirl
Sarah holds concurrent
degrees in Public Relations and Political Science from the University
of Oregon.
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While at the university,
she founded a sexual assault prevention shuttle service and directed Public
Relations and Outreach for the Women's Center, experiences that exposed
her to the work that needs to be done in promoting social responsibility;
work she has taken to heart at the ReDirect Guide. She is continually
inspired by the innovation and passion businesses are using to fuel the
green economy and grow a community of passionate, educated consumers.
In her free time,
she enjoys slam poetry, local live music, volunteering for civic engagement
programs, and exploring her newfound Colorado community.
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Allie Callow: Member Advocate, Style Diva
In 2002 Allie received
a BS degree in Planning with Minors in Environmental Studies and Historic
Preservation from the University of Oregon.
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These degrees have
focused her attention on sustainable business practices, and environmental
and social issues. Allie has used her educational experience to make change
as a political activist, creating events that appeal to both sides of
the political spectrum. Considered by many as Live Art, Allie's events
have been covered by Indie Media, and photographed by the Associated Press
and USA Today. They have received the attention of local politicians and
have served as a backdrop for demonstrations at the Capitol and for speakers
such as Portland Mayor Tom Potter.
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Marina Diehl : Accounts Payable / Accounts Receivable, Eco-Fashionista,
Lyrical Warrior
Marina was born with
the gift of making sense of the infinite world of numbers backed up by
her persistent grandfather who, as a diligent math professor, loved to
give her nightly math homework. These extra hours paid off and Marina
left with the gift of being the coolest proficient bookkeeper around.
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Growing up, she was
taught by her family to love and respect not only people, but the planet
that nourishes her children. Throughout the years she has taken it upon
herself to learn and implement ways of living a greener, happier life.
Yes, she gets teased and taunted at times by her mainstream consumer acquaintances,
but she takes it with grace.
As a self proclaimed
fashionista, she believes that her body is a canvas of which to adorn
with fantastic frocks to create walking art. After learning of the detrimental
effects the clothing industry has on the earth, she was inspired to find
the couture in green and make it available to the public. She now owns
her own boutique carrying organic, bamboo and soy clothing as well as
many artist made one-of-a-kind reconstructed pieces (one of the best forms
of recycling), including her own designs. She is also a poet and musician
dedicated to speaking truth about the world she sees. She loves playing
with her son, hiking, drumming, river rafting, bike riding, running, dancing,
reading, Capoeira, photography and above all, waking up happy.
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Lori Powell: Member Advocate
Lori earned a degree
in Education from the University of Georgia with a focus on outdoor education
and environmental ethics. She is excited to now integrate her passion
for sustainability into her work at the ReDirect Guide to help grow the
sustainable business community.
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Her passion for wild
places led her to guide outdoor expeditions for several years in various
locations across the U.S. as well as Australia. Her adventures in the
mountains of Colorado convinced her that was a worthwhile place to throw
down some roots. Before joining the ReDirect Guide team, she enjoyed teaching
technology-based classes, helped grow a small business, and taught sign
language classes for hearing infants and toddlers.
When not snowboarding,
hiking, running, climbing or participating in some other outdoor adventure,
Lori enjoys experimenting with high altitude baking using local ingredients.
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Michele Hart: Marketing and Outreach Coordinator
Michele grew up on
the lakes of Minnesota and earned BS degrees in Marketing and International
Business from Iowa State University. Hoping to use her business degree
to affect social change she migrated to Denver, CO and worked with social
and sustainable businesses on increasing the demand for fair trade products.
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Interested in the
impact of globalization on communities around the world she decided to
travel extensively throughout Asia. She backpacked over passes in the
Himalayas and saw what it is like to live off the land; felt how much
less stressful it is to squeeze onto an over packed bus for hours than
drive in rush hour traffic; lived in a home where the only possessions
needed to be happy are a floor mat and wok; and came to the conclusion
that the deterioration of our sense of community, health and environment
are some of the most pressing issues of our generation.
This is the main reason
she is passionate about supporting businesses that focus on the triple
bottom line when making decisions. She loves to do this through connecting
individuals who are trying to make conscious buying choices with businesses
they can truly stand behind, hence her move onto the ReDirect Guide staff.
While Michele contemplates
her impact on the world she enjoys the art of making bread, the freeing
feeling of backpacking, how at home she feels when canoeing, creating
stories through her photography, the relaxing affects of knitting, finding
the best deals at thrift stores, and skiing.
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Heather Schrock: Regional Manager - Portland/Vancouver
Heather is a recent
“replant” to the Portland area from her whirlwind worldwide
career as a singer. She is thrilled to have made the leap into Green Living,
her other lifelong passion, for her next career adventure.
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Raised in the tiny
town of Aloha, Oregon, Heather was exposed at a young age to the inventiveness
and forward thinking mind of her father, Cliff Schrock (Master Solar Engineer).
When she left home for University of the Pacific Conservatory of Music,
completely unaware of what the next 15 years would hold, she embarked
on more than an education in music. Although Heather’s studies took
first priority, she made time to volunteer for the community center, eventually
creating and coordinating several outreach events to the local Cambodian
community.
Heather graduated
in 1998 with high honors, and began a singing career that would lead her
on a global expedition over the next ten years. She stepped foot on every
continent, and reveled in the vast diversity of cultures and lifestyles.
All the while, she continued to make volunteering a part of her life.
She worked with Habitat for Humanity, The American Diabetes Association,
The Red Cross, and Emergency Communities to name a few. The perspective
she gained from her journeys and experiences only heightened her interest
in simplifying and making sustainability her way of life.
Although now retired
from her singing career, she continues to sing for those who will listen.
Heather lives with her two cats, Mack and Colbie, and is enjoying the
good life here in Portland where she intends to stay for a long, long
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Anna Peeples: Promotion and Outreach Coordinator
Anna is passionate about having adventures and doing work that she believes in. By the time she graduated with undergrad degrees in German and East Asian Language & Literature, she had lived with families in Germany and Japan for a year each, had worked in a national park for a summer and made plans to hike the entirety of the Appalachian Trail. She then took part in the great westward migration out of the Midwest to Oregon where she worked in wilderness therapy in the desert and with international exchange students from Asia. |
Following a desire to get back abroad, she returned to Portland State for a Masters in Public Administration and finished off her studies working for PSU on an environmental education project in Ho Chi Minh City, Vietnam. She then stayed on in Vietnam in Hanoi and worked as an editor for an English daily newspaper and then as a program coordinator for a non-profit helping victims of human trafficking and domestic violence. After 3 years in Vietnam, she happily returned home to Portland and found her way to meaningful work at the ReDirect Guide, a community resource she had long admired and used.
In her spare time, she plays capoeira, does yoga, hikes, and dances and enjoys eating vegan cookies.
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Oscar Contreras: Sales Assistant
A passionate advocate of the natural world, Oscar has been involved with conservation through education, species restoration, wildlife rehabilitation and other volunteer work since childhood. Just as at home among the lush evergreen forests or urbane musical nightlife, Oscar always brings a unique perspective. |
Oscar strives to promote and exemplify the ambitious balance possible between modern aspirations and classical ideals. Having traveled the majority of the beautiful U.S. Pacific coast as well as the Caribbean, Oscar draws from a wide range of experiences and interactions.
Oscar holds degrees in Environmental Science and Theatre Arts from the University of Oregon. He has an extensive variety of experience in customer service, marketing, graphic design, sales, social media and technical support in a variety of business from online start-ups to globally recognized companies.
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Renee Barbeau, Member Advocate
Renee is originally born and raised in Canada. After living in NYC, LA, Boston & Hawaii she finally made her way to Colorado where she raises her two daughters. Passionate about health, she graduated from a massage therapy school & a nutritional counseling program which led her to managing and training therapists in worked class spas in the US.
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An avid cyclist, you can find her cycling the canyons in the Front Range or climbing at the local climbing gym. Renee is excited about bringing her talents and passion for a holistic and sustainable lifestyle to Redirect Guide.
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Alaina Caudillo, Member Advocate
Alaina grew up in sunny California where her experiences hiking, swimming, and camping in the Sierra Nevada Mountains led to a deep love and appreciation of the natural world. Always seeking new adventures, Alaina moved to Utah in 2002 and discovered an elevated life full of champagne powder and red rock desert. Her commitment to preserving precious resources has led her to continually search for ways to live simply, reducing her carbon footprint wherever possible. |
Alaina holds an interdisciplinary Bachelor of Science in Environmental Studies from the University of Utah. She has also been a student of mindful movement, yoga and meditation for many years, and is certified to teach in the style of Hatha and Kriya Yoga. Her love of nature has developed into a genuine passion for promoting the collective efforts of ordinary citizens, businesses and organizations in the local community who are committed to environmental and social responsibility. Alaina has been invovled with various organizations to promote civic engagment, service learning, and non-profit work involving Environmental Education.
Dabbling in artistic endeavors such as silversmithing, photography, painting, and sewing, she enjoys an active and creative lifestyle. When her favorite season rolls around you might find her hiking snowy peaks to find the freshest untouched lines, reveling in all that nature has to offer.
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Frog Eee: Mascot, Community Relations, Indicator Species
So, yes, that
is a frog that you see gracing the covers, pages, and website of
the ReDirect Guides. Frog Eee was selected from a line of highly
qualified candidates as our mascot for several important reasons:
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1. Frogs are
indicator species; in other words, in many instances frogs disappear
first when a habitat is damaged, and conversely can be the first
to return when the environment returns to a healthy, natural state.
We are working hard to be sure all communities can thrive in their
natural habitats.
2. In many societies' belief systems and folklore, frogs are representative
of change and transformation. The ReDirect Guide is focused on influencing
positive change through individual choices and lifestyles.
3. Frog Eee was too darn cute to turn down, loves children, and
is generally very cooperative, requiring only attention to stay
happy, so please, visit your ReDirect Guide often!
Notice the three
"e"s in Frog Eee's last name? Those stand for Earth, Economy,
and Equity, concepts that are dear to the heart of any sustainability
mascot. Frog Eee exists thanks to the creative illustration of Kirsten
Gellella, C.B.A. (Creature Birthing Agent).
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Job
Openings
We are currently recruiting
candidates for the following positions:
SALES ASSISTANT
Job Responsibilities: Depending on your skills and qualifications, you could be assigned to perform any one or all of the following tasks:
- Inside Sales Support – Provide assistance and support to our sales people: prospect leads for new members in our green business network, assist with lead generation, set appointments, provide administrative support, provide post-sale support.
- Cold Calling/Appointment Setting - Contact prospective clients to arrange appointments for our member advocates/account representatives..
- Client Advocacy/Customer Service - Work with existing clients to make sure that they are taking full advantage of the services that they offer.
Openings in Denver, CO.
Who We Are Looking For
Individuals that will thrive in this position are:
- Passionate about Sustainability - Our team has a diverse background in sustainability and social responsibility. Whether you have an extensive background in environmentally focused work or you are new to sustainability, we are looking for people who have an open mind, actively "walk the talk", and are willing to learn more about living a more sustainable lifestyle.
- Outgoing “People” Persons - You don't think twice about and have a knack for striking up a conversation with strangers to build community or promote sustainability.
- Driven About Satisfying Your Customers - It is natural for you to go the extra mile and work the extra hour to absolutely delight your customers, exceed their expectations and get things done ahead of the deadline.
- Strategic Thinkers - You enjoy problem solving, can quickly identify problems, issues, objections, and use the tools at hand to offer a solution.
- Digitally Savvy - We're not looking for supergeeks, but rather you are well versed with using computers to improve your productivity and stay connected. Familiarity with social media is a big plus.
- Dependable Team Players - You don't hesitate to put your team's need ahead of yours in order to help the team succeed and thrive. Once a task is assigned to you, your peers and customers will have the confidence that it will be done right the first time. You show confidence in your work but are not arrogant about your skills.
- Flexible - You thrive in working in a fast paced environment wearing multiple hats at once. You are also available to work weekends and evenings on an occasional basis.
- Humble and Accountable - You realize that you are not perfect and are accountable for your actions. You're just as comfortable accepting constructive criticism as well as positive feedback.
- Individuals That Stand Out - You have a knack for getting yourself noticed in a crowd - in a positive manner. (We will get plenty of applicants for this position, prove this to us!)
- Great Communicators - You have strong oral and written communications skills that are concise and to the point.
What We Offer
- A salary that is based upon your skills and experience plus individual and team based bonus incentive plans.
- Paid medical and dental insurance, and vacations after an introductory period.
- Satisfaction knowing that all your efforts are really making a positive difference in the communities that we serve.
To Apply
Complete the online application for this position and submit your resume and optional cover letter.
The deadline for applications is December 16, 2011.
Due to the anticipated volume of applicants, we are only able to respond to the best qualified candidates. PLEASE – no phone calls!
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